RagMetrics
GenAI Evaluation and Hallucination Detection Platform
Description
About RagMetrics
RagMetrics provides a generative AI evaluation platform that helps development and product teams measure the quality and reliability of outputs produced by large language models, AI agents, chatbots, copilots, and retrieval-augmented generation systems.
The platform evaluates responses for factors such as hallucination risk, grounding, relevance, accuracy, coherence, and domain alignment. It also enables teams to compare models, prompts, databases, and application configurations before deployment and during production use.
Platform & Solutions
RagMetrics offers a SaaS evaluation platform with dashboard, API, real-time monitoring, batch testing, and private deployment options.
Core capabilities include:
- Scoring generative AI outputs against more than 200 evaluation metrics
- Detecting hallucinations and measuring grounding, relevance, accuracy, and response quality
- Comparing models, prompts, agents, retrieval systems, and vector databases through A/B testing
- Running live evaluations within production LLM pipelines
- Creating custom evaluation criteria for organization-specific requirements
- Generating synthetic datasets for testing and evaluation
- Reviewing traces, scores, and explanations through a graphical interface
- Supporting cloud, SaaS, private-cloud, and on-premises implementation models
Best Fit Customers
RagMetrics is best suited to organizations that need a structured and repeatable way to evaluate generative AI applications before and after deployment.
Strong-fit customers include:
- AI product and software-development teams
- Companies building RAG applications
- Developers creating chatbots, copilots, or AI agents
- SaaS companies embedding generative AI into customer-facing products
- Quality-assurance teams responsible for AI output testing
- Enterprises comparing multiple models, prompts, or retrieval configurations
- Organizations requiring continuous monitoring of production AI responses
Regions Served
United States. RagMetrics’ current terms state that use of the platform is limited to companies operating in the United States.
